GigConnect™ respects your privacy and is committed to protecting your personal information.
1. Data We Collect
We collect:
- Name, email, password
- Artist or venue profile information
- GPS location (only when you opt in)
- Event check-ins and dwell time
- Device and browser data
- Tips, transactions, and interaction history
- User-generated content (requests, messages, etc.)
2. How Location Data Is Used
We use location data only for:
- verifying that a fan is physically present at a venue
- determining dwell time for giveaway eligibility
- preventing fraudulent check-ins
We do not use location data for advertising, nor do we sell it.
3. How We Use Your Information
We use your information to:
- operate GigConnect™
- process subscriptions and payments
- track engagement and analytics
- recommend shows and artists
- run venue giveaways
- improve platform features
4. Third-Party Services & Data Sharing
GigConnect™ relies on trusted third-party service providers to deliver our features. Your data may be shared with:
- Base44 — We use Base44 for data storage, infrastructure, and backend services. By using GigConnect™, your data is stored on Base44's secure servers and is subject to their data handling practices.
- Stripe — We use Stripe for secure payment processing (tips, subscriptions, merchandise). When you make or receive payments, Stripe processes your payment information according to their Privacy Policy. GigConnect™ does not store your credit card details.
- Venues — We share limited information (check-ins, analytics, giveaway entries) with venues you interact with
- Other service providers — Email delivery, SMS notifications, and analytics tools that help us operate the platform
We do not sell your data to third parties.
Note: When you use features that involve Stripe or other third parties, you are also subject to their respective privacy policies and terms of service.
5. Cookies & Tracking
Cookies help:
- keep you logged in
- improve performance
- personalize experiences
You can disable cookies in your browser at any time.
6. Security
We use modern security practices to protect your data, but no system is perfectly secure. You use the platform at your own risk.
7. Data Retention
We retain data as long as your account is active. You may request deletion at any time.
8. Your Rights
You may request:
- a copy of your data
- corrections to your data
- deletion of your data
- updates to your account information
End of Privacy Policy